For Customers :
1. How Utalenta.com works?
Utalenta.com is the first online creative market place in the Middle East offering quality and cost-effective services that will help you meet your
requirements at your earliest convenience.
This website aims to connect you with competent and skilled individuals that will address your needs.
Customers can avail of the services of Utalenta.com by first registering or signing in as a guest on the site. Signing up is free, and upon activating your account, you can browse
the homepage, and look through the diverse range of offerings showcased in the category and subcategory pages.
Our suppliers provide a comprehensive description of their skills and competencies, and you can browse through their profile and description to view their work samples and find one that
suits your unique requirements.
If you wish to make a purchase, please proceed to checkout and choose among the several secure payment methods available.
2. How to Sign Up/Create a Utalenta.com account?
As a customer, to avail of the services of the website you have the option to sign in as guest or create an account and register in order
to further facilitate a more efficient purchasing process on your following orders.
You can sign up at the Utalenta.com home page where you will input your email address and other relevant information.
Please note that your email address can no longer be changed once you have activated your account.
Choose a password and click Submit.
You are now a registered user on Utalenta.com, but you will need to activate your account.
An email will be sent to the email address you registered with.
Note: This activation link in the email will be valid for 30 days.
Upon receiving the activation email in your account, please click the link within the email.
After your account is active, you can view the services and make the necessary purchases.
3. How to search a creative business solution?
Customers can browse through the diverse range of services being offered within Utalenta.com. Through the search engine, suppliers can narrow down
their choice and efficiently browse through the available options for the service that they are looking for.
Customers can type in key words in the search bar located at the home page, to navigate the various services.
4. How to place an order?
It is important for customers to be clear about their expectations and communicate their requirements to the supplier. Read and understand the profile of the supplier
before placing an order.
Please note that it might take some time for the supplier to respond to your order. They will reply most promptly to polite requests
with clear objectives in their preferred language.
All customers must comply with our terms and conditions, conduct their transactions in a respectable manner and must not show any signs of harassment.
We encourage both parties to respect each other and avoid cancellations.
Log in and choose your service
Upon logging in, customers can choose their preferred service by browsing through the category and subcategory pages. You can also use the search engine to look for
When you have chosen a service, click the thumbnail and make sure that you read the description to gain a clear understanding of what is being offered before placing the order.
You may contact the supplier prior to completing your order, if you have specific questions.
In the requirements area, fill out the particular requests you would like to make to the service provider.
Click on the BUY button to place your order, which will direct you to an Order Summary page where you can brief the supplier about your order requirements.
If you have files, click Attach Files and upload them.
Note: The file attachment limit is up to 2 MB for each file.
The order summary will be displayed and it is important to review your order before you click CHECKOUT.
Click CHECKOUT then you will be redirected to our payment gateway where you can pay the toal amount using credit/debit card.
Customers have the option to pay with their credit card, or debit card.
You will be notified once your payment has been successfully completed
Customers can place an order as a guest in the event that they do not want to sign up or register for an account.
Step 1: Choose a service.
Customers can simply click on the service they would like to purchase, and click BUY where they can then choose the “Continue as Guest” option
Step 2: Pay
They will be directed to a page where they will be required to input relevant details to complete their check-out order.
5. What is a dashboard?
The dashboard provides customers with a user-friendly interface where they can manage their orders and transactions.
Once logged in, registered customers can view their dashboard in an option given in the homepage.
In the dashboard, they can see which orders they have placed, which ones have missing details, which are awaiting their review, which are still in the process
of being completed, and which have been delivered and/or cancelled.
6. What are the Utalenta.com features?
Utalenta.com provides customers with a number of options. The company serves as a platform for hundreds of services,
all of which can be availed following a quick and efficient order and payment method.
Customers can connect with suppliers, and suppliers can promote their services to the most fitting buyers.
The website features a secure payment portal, a user-friendly search engine and a community platform where people can offer their services and customers are given a wide variety
of options to browse through within the categories and subcategories.
7. How to receive a solution?
Upon filing an order, customers can view through their dashboard the progress of a transaction and note if they are still being processed or if they
have been completed. Upon completion, the supplier will send the order to the email address noted in the information provided by the customer, or through whatever means previously
clarified within their terms of transaction, in the event they have special requirements.
8. How to select the most suitable solution?
To select the most suitable solution, customers can view the wide variety of offerings from diverse suppliers promoting their unique and particular
skills and competencies. The description in the advertisements will provide a comprehensive overview of the strengths of the supplier, and customers can also view the samples that they have
attached for additional information to further inform their assessment.
In the event, that a customer has worked with the supplier for more than one transaction, they can put them in their favorites and build stronger ties by working with them in the
future. It will also allow them to be notified with the latest posts and offerings from particular suppliers.
9. Forgot password?
For security purposes, in the event that you have forgotten your password you can choose to reset your password.
To reset your password, click the FORGOT PASSWORD option in the log-in form.
You will be directed to a page where you will be asked to input your email address.
You will receive an email, on your registered email address and you will be redirected to a page where you can change your password.
Enter your new password and confirm it.
We highly recommend that people choose a strong password to ensure the safety and security of the account.
Features of a strong password:
At least eight characters long.
10. Change privacy settings
It is important to secure your privacy settings in order to safeguard your information.
Log into your account.
Click on your profile and view your account settings.
Click on your privacy settings and customize your privacy settings according to your needs.
11. Adjust notification system
You can customize your notification system according to your unique needs. Simply log in by inputting your email address and password.
Once logged in, click the dashboard option and view the notification settings.
In the notification settings, you have the option to adjust your system by simply clicking on the relevant options.
12. How to deactivate account?
You can deactivate your account by logging in and inputting your email address and password.
Once logged in, click the dashboard option and select the deactivation setting.
You will have the option to deactivate your account.
Confirm this option.
13. Check Purchase sequence
The purchase sequence provides an overview of the status of the orders, whether they have been completed or are still pending. This can
be viewed through the dashboard.
Simply log-in by inputting your email address and password. Once logged in, click the profile and check your dashboard.
In the dashboard, click on the Purchase Sequence option.
14. Where is my inbox?
Once logged in, check your inbox which is located in your dashboard.
The inbox features messages between you and the suppliers, as well as all additional notifications.
You can filter your messages and look for particular conversations using the search box.
15. What is Utalenta.com Wallet?
The Utalenta.com wallet is essentially an online statement of account that provides a comprehensive overview of the purchases made by
It notes the total expenses, as well as the transactions that have been completed, delivered and paid for.