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For Customers : 1. How Utalenta.com works? Utalenta.com is the first online creative market place in the Middle East offering quality and cost-effective services that will help you meet your
requirements at your earliest convenience.
This website aims to connect you with competent and skilled individuals that will address your needs. Customers can avail of the services of Utalenta.com by first registering or signing in as a guest on the site. Signing up is free, and upon activating your account, you can browse the homepage, and look through the diverse range of offerings showcased in the category and subcategory pages. Our suppliers provide a comprehensive description of their skills and competencies, and you can browse through their profile and description to view their work samples and find one that suits your unique requirements. If you wish to make a purchase, please proceed to checkout and choose among the several secure payment methods available. 2. How to Sign Up/Create a Utalenta.com account? As a customer, to avail of the services of the website you have the option to sign in as guest or create an account and register in order
to further facilitate a more efficient purchasing process on your following orders.
You can sign up at the Utalenta.com home page where you will input your email address and other relevant information. Please note that your email address can no longer be changed once you have activated your account. Choose a password and click Submit. You are now a registered user on Utalenta.com, but you will need to activate your account. An email will be sent to the email address you registered with. Note: This activation link in the email will be valid for 30 days. Upon receiving the activation email in your account, please click the link within the email. After your account is active, you can view the services and make the necessary purchases. 3. How to search a creative business solution? Customers can browse through the diverse range of services being offered within Utalenta.com. Through the search engine, suppliers can narrow down
their choice and efficiently browse through the available options for the service that they are looking for.
Customers can type in key words in the search bar located at the home page, to navigate the various services. 4. How to place an order? Notes:
It is important for customers to be clear about their expectations and communicate their requirements to the supplier. Read and understand the profile of the supplier
before placing an order.
Please note that it might take some time for the supplier to respond to your order. They will reply most promptly to polite requests with clear objectives in their preferred language. All customers must comply with our terms and conditions, conduct their transactions in a respectable manner and must not show any signs of harassment. We encourage both parties to respect each other and avoid cancellations. Log in and choose your service Upon logging in, customers can choose their preferred service by browsing through the category and subcategory pages. You can also use the search engine to look for specific services. When you have chosen a service, click the thumbnail and make sure that you read the description to gain a clear understanding of what is being offered before placing the order. You may contact the supplier prior to completing your order, if you have specific questions. In the requirements area, fill out the particular requests you would like to make to the service provider. Click on the BUY button to place your order, which will direct you to an Order Summary page where you can brief the supplier about your order requirements. If you have files, click Attach Files and upload them. Note: The file attachment limit is up to 2 MB for each file. The order summary will be displayed and it is important to review your order before you click CHECKOUT. Click CHECKOUT then you will be redirected to our payment gateway where you can pay the toal amount using credit/debit card. Pay Customers have the option to pay with their credit card, or debit card. You will be notified once your payment has been successfully completed Express Checkout Customers can place an order as a guest in the event that they do not want to sign up or register for an account. Step 1: Choose a service. Customers can simply click on the service they would like to purchase, and click BUY where they can then choose the “Continue as Guest” option Step 2: Pay They will be directed to a page where they will be required to input relevant details to complete their check-out order. 5. What is a dashboard?
The dashboard provides customers with a user-friendly interface where they can manage their orders and transactions.
Once logged in, registered customers can view their dashboard in an option given in the homepage. In the dashboard, they can see which orders they have placed, which ones have missing details, which are awaiting their review, which are still in the process of being completed, and which have been delivered and/or cancelled. 6. What are the Utalenta.com features? Utalenta.com provides customers with a number of options. The company serves as a platform for hundreds of services,
all of which can be availed following a quick and efficient order and payment method.
Customers can connect with suppliers, and suppliers can promote their services to the most fitting buyers.
The website features a secure payment portal, a user-friendly search engine and a community platform where people can offer their services and customers are given a wide variety of options to browse through within the categories and subcategories. 7. How to receive a solution? Upon filing an order, customers can view through their dashboard the progress of a transaction and note if they are still being processed or if they
have been completed. Upon completion, the supplier will send the order to the email address noted in the information provided by the customer, or through whatever means previously
clarified within their terms of transaction, in the event they have special requirements.
8. How to select the most suitable solution? To select the most suitable solution, customers can view the wide variety of offerings from diverse suppliers promoting their unique and particular
skills and competencies. The description in the advertisements will provide a comprehensive overview of the strengths of the supplier, and customers can also view the samples that they have
attached for additional information to further inform their assessment.
In the event, that a customer has worked with the supplier for more than one transaction, they can put them in their favorites and build stronger ties by working with them in the future. It will also allow them to be notified with the latest posts and offerings from particular suppliers. 9. Forgot password? For security purposes, in the event that you have forgotten your password you can choose to reset your password.
To reset your password, click the FORGOT PASSWORD option in the log-in form. You will be directed to a page where you will be asked to input your email address. You will receive an email, on your registered email address and you will be redirected to a page where you can change your password. Enter your new password and confirm it. Save changes. We highly recommend that people choose a strong password to ensure the safety and security of the account. Features of a strong password: At least eight characters long. 10. Change privacy settings It is important to secure your privacy settings in order to safeguard your information.
Log into your account. Click on your profile and view your account settings. Click on your privacy settings and customize your privacy settings according to your needs. 11. Adjust notification system You can customize your notification system according to your unique needs. Simply log in by inputting your email address and password.
Once logged in, click the dashboard option and view the notification settings. In the notification settings, you have the option to adjust your system by simply clicking on the relevant options. Save changes. 12. How to deactivate account? You can deactivate your account by logging in and inputting your email address and password.
Once logged in, click the dashboard option and select the deactivation setting. You will have the option to deactivate your account. Confirm this option. 13. Check Purchase sequence The purchase sequence provides an overview of the status of the orders, whether they have been completed or are still pending. This can
be viewed through the dashboard.
Simply log-in by inputting your email address and password. Once logged in, click the profile and check your dashboard. In the dashboard, click on the Purchase Sequence option. 14. Where is my inbox? Once logged in, check your inbox which is located in your dashboard.
The inbox features messages between you and the suppliers, as well as all additional notifications. You can filter your messages and look for particular conversations using the search box. 15. What is Utalenta.com Wallet? The Utalenta.com wallet is essentially an online statement of account that provides a comprehensive overview of the purchases made by
the account.
It notes the total expenses, as well as the transactions that have been completed, delivered and paid for. |
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For Supplier : 1. How Utalenta.com works? Utalenta.com, the first online creative market place in the Middle East offering quality and cost-effective services, will
help you profit from your talent in the comfort of your own home or office. We are dedicated to helping connect competent and skilled individuals with
interested buyers in need of their services. We are dedicated to protecting the interest of our suppliers, and as such we make sure that all of our customers pay for their orders in advance. Suppliers will be able to keep 78% of their published price upon each project successfully delivered. Utalenta.com credits the fee to the suppliers upon the completion of an order. Please view our Terms of Service for a definition of a completed order. 2. Sign Up/Create a Utalenta.com account Suppliers are required to create an account and register in order to advertise, promote their services and connect with potential buyers.
You can sign up at the home page by inputting your email address and other relevant information. Please note that your email address can no longer be changed once you have activated your account. Choose a password and click Submit. You are now a registered user on Utalenta.com, but you will need to activate your account. An email will be sent to the email address you registered with. Note: This activation link in the email will be valid for 30 days. Upon receiving the activation email in your account, please click the link within the email. After your account is active, you can now advertise your or your team’s diverse range of services to potential buyers. 3. Add/create creative business solution Suppliers can promote their creative solutions through Utalenta.com by advertising their work.
To ensure a smooth transaction, it is important to provide buyers with comprehensive information on the scope of work and the services that you offer. To add a business solution: First, log-in to your account by inputting your email and password. After logging in, choose the dashboard then select supplier's post You will be directed to a page where you will be asked to provide an overview of your service Put the title (maximum 30 characters) Select the appropriate category and subcategory for your service. Provide a clear and complete description of the service you are offering. Be clear and concise about your work, and make sure that you have the necessary skills to deliver. Be sure to make use of official and copyrighted materials. Click SAVE and continue. Input delivery time, and select the number of days it will take you to complete the service. Add in the number of revisions you are willing to accomodate. It is common for some buyers to request small and minor corrections or changes to the service. Doing so would generate positive feedback for future projects. Please take this into account when filling up the form Shipping and handling – If you provide a product, you can charge the shipping fee. Note how much you charge for a specific destination. Make sure you take the time to ask your customer about their requirements and what you need to complete the order. Attach additional photo for reference or to showcase your previous work sample. Save and continue. Double check all the information, if they are correct. Proceed to publish. 4. Improve your business solution There are many ways that you can improve your business solution to attract more customers.
The first thing is making sure that your description is comprehensive and can address unique and particular needs desired by the customers. Having a large scope of work presented in your portfolio will also be a big help. It is also important to develop your supplier profile in a professional manner. Make sure you have a unique profile image that can demonstrate your abilities. Do not forget to list your degrees and certifications, which could help buyers assess your capacities. Please note your additional skills, languages and previous work. 5. What is a dashboard? The dashboard provides suppliers with a user-friendly interface where they can manage their orders and transactions.
Once logged in, registered suppliers can view their dashboard in an option given in the homepage. In the dashboard, they can see which orders they have pending, which ones have missing details, which have been sent for review, which are still in the process of being completed, and which have delivered and/or cancelled. 6. What are the Utalenta.com features? Utalenta.com provides suppliers with a number of options. The company serves as a platform for hundreds of services,
all of which can be availed following a quick and efficient order and payment method.
Customers can connect with suppliers, and suppliers can promote their services to the most fitting buyers. The website features a secure payment portal, a user-friendly search engine and a community platform where people can offer their services and customers are given a wide variety of options to browse through within the categories and subcategories. 7. How to provide multiple solutions? As a supplier you can offer multiple services to clients by simply creating multiple service advertisements to be promoted.
You can also offer extra services within an existing order. For example, if a customer availed of a logo design you can write them a message to notify them that they have the option to upgrade their transaction. Once logged in simply go to your Dashboard, and choose the active order among the options. Write your reason for offering the extra service on the message box and provide a detailed description on the service you would like to offer, how much you charge and the time frame for delivery. The buyer will be notified and can choose to accept the offer, pay, decline or ask for additions. All changes will be reflected in the status of the order. 8. Forgot password? For security purposes, in the event that you have forgotten your password you can choose to reset your password.
To reset your password, click the forgot password option. You will be directed to a page where you will be asked to input your email address. You will receive an email, and you will be redirected to a page where you can change your password. Enter your new password and confirm it. Save changes. We highly recommend that people choose a strong password to ensure the safety and security of your account. Features of a strong password: At least eight characters long. 9. Change privacy settings It is important to secure your privacy settings in order to safeguard your information.
Log into your account. Click on your profile and view your account settings. Click on your privacy settings and customize your privacy settings according to your needs. 10. Adjust notification system You can customize your notification system according to your unique needs. Simply log-in by inputting your email address and password.
Once logged in, click the dashbord option and view the notification settings. In the notification settings, you have the option to adjust the system by simply clicking on the relevant options. Save changes. 11. How to deactivate account? You can deactivate your account by logging in and inputting your email address and password.
Once logged in, click the dashboard option and the deactivation setting. You will have the option to deactivate your account. Confirm this option. 12. Check Purchase sequence The purchase sequence provides an overview of the status of orders, whether they have been completed or are still pending.
This can be viewed through the dashboard. Simply log-in by inputting your email address and password. Once logged in, click the profile and check your dashboard. In the dashboard, click on the Purchase Sequence option. 13. Where is my inbox? Once logged in, check your inbox which is located in your dashboard.
The inbox features messages between you and the customers, as well as all additional notifications.
You can filter your messages and look for particular conversations using the search box.
14. What is Utalenta.com Wallet? The Utalenta.com wallet is essentially an online statement of account that provides a comprehensive overview of the amount received
from the customer for a particular service.
It notes the orders that have been sucessfully completed and the transactions that have been credited. 15. How will our supplier withdraw funds?
If the supplier wants to withdraw the money recieved for services, he/she can simply click on the WITHDRAWAL button, which can be seen in the Utalenta.com wallet.
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